Skip to main content
IDEACONCEPT

Continuous supervision of your audiovisual infrastructure

Sentinel is a 1U probe integrated into your infrastructure. It reports the state of every device in real time to our dashboards, monitored by our teams.

What comes back, continuously

Lamp hours, temperatures, airflow, network errors, restarts, uptime. Device by device, not a rack average.

Nothing is stored on your side, nothing needs a screen on your side. The reading happens on ours.

From threshold to response, in seconds

  1. 01

    The threshold

    You decide what counts as abnormal on your site. A meeting room and a stage don’t share a tolerance.

  2. 02

    The trigger

    The moment a value crosses it, the alert reaches us within seconds. Not a weekly report.

  3. 03

    The response

    It starts while the device is still drifting. Remote where possible, on site when it takes hands.

We got the call before we’d noticed anything. The projector was swapped on a Tuesday morning, between two bookings.
Operations manager, hotel

The thresholds are yours

We install the probe, read what it reports for a few weeks, then set the thresholds with you — against what your equipment actually does, not against a datasheet.

And when it takes hands

Monitoring reduces failures, it doesn’t remove them. On that day the device is already known: its history, its hours, its last service.

The workshop doesn’t start from scratch.

The service centre

One probe, a few weeks, our dashboards open.

We install it and show you what it reports. You decide afterwards.

514-400-6910Talk to someone who has walked the roundsWrite usRequest – Sentinel
See a dashboardThe form opens your portal access by magic link — no password to create.