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IDEACONCEPT
Sales and integration

You should not have to chase your supplier. We tell you where things stand before you ask, and we answer when it matters.

Our approach

One idea, one concept, one installation.

Everyone has audiovisual equipment. What changes from one supplier to the next is the way they work. We start by understanding what you want your guests to experience, we propose an idea, and the equipment follows.

Creative team

Learn more

We start with what you want people to feel, not with an equipment list. Design comes first ; gear is only how we deliver it.

  • Concept before quote
  • Art direction involved
  • Proposals, not a catalogue
  • Set and lighting designed together
  • Built for your venue, not from a template
  • An outside eye on your project
Creative team
How we work
  1. 01Needs analysisSite visit, actual usage, building constraints. What happens in the room decides the equipment, not the other way around.
  2. 02Equipment recommendationA reasoned comparison rather than a catalogue. We say why that model, and what you lose with the cheaper one.
  3. 03Drawings and quoteLayout drawings, cabling plans, budget line by line. You approve before we order anything.
  4. 04ProcurementOrdering, receiving and shop testing. Nothing ships to your site without being tested here first.
  5. 05InstallationCabling, mounting, integration with your existing systems. We work around your occupancy hours, not ours.
  6. 06Programming and calibrationAutomation, presets, audio and video calibration. The system should start on one button, not on a procedure.
  7. 07Training your teamsHands-on for the people who will use it every day, with documentation that stays on site.
  8. 08Warranty and maintenanceFollow-up after commissioning, parts, updates. An installed system is maintained, not left to age.
Steps 01 to 01 of 08
Who we work with

We adapt to you, not the other way around

Agencies and planners

We stay backstage. You keep the client relationship, we supply the technical substance : in the right format, under your name, on your schedule.

How we work with agencies
Who, exactly
  • Event agencies
  • Event organizers
  • Conference planners
  • Creative studios
Case study

No case study published yet

Delivered installations get documented as we go, once the client signs off. In the meantime, all our work is online, and we are glad to walk you through an installation comparable to yours.

All projects
Our role

One team. Start to finish.

Equipment, drawings, crews: the same people, from the first sketch to the final check. You keep direction of your project, we fit into your way of working, and we handle whatever comes up. When something falls outside what we do, we say so and we find who does.

Frequently asked

The answers we give on the phone, written down once and for all.

Budget, lead times, insurance, equipment, billing. If your question is not here, it deserves a direct answer : write to us.

Your question is not here ?A technician answers, not an automated form.Ask your question
No questions yet.The frequently asked questions for this section are on the way. In the meantime, write to us. We answer directly.
Service level agreement and Sentinel

Buying takes a day. Running it takes ten years.

The purchase price is the visible part of what an installation costs you. The rest happens after the signature, and that is where we work.

Discover Sentinel
24/7Continuous monitoringSentinel reports the state of every device in real time. You have no dashboard to watch: that is our job, not yours.
$0No emergency ratesCovered work is billed at the agreed rate, including the calls that land on a Friday night.
10 yearsThe service life we aim forMaintenance planned against real wear: the fleet reaches the end of its useful life instead of dying before it.
Why it costs less, not just why it is cheaper

An installation lives for ten years. Over that span, what weighs is not the price of the panels: it is the day the screen will not come on before a shareholders meeting, the emergency call billed at the emergency rate, and the part nobody can find because the supplier changed its line.

Sentinel watches continuously. When a part starts to fail, we replace it during your quiet hours instead of responding to a crisis. The agreement puts the response times in writing: what you get, how fast, at what rate.

And it is the same team that installed the system. Nobody to bring up to speed, no diagnosis to redo.

In practice: fewer outages, no emergency rates, and a fleet that reaches the end of its useful life instead of dying before it.

  • The alert comes to usYou have no dashboard to watch. That is our job, not yours.
  • Maintenance during your quiet hoursWe step in when the room is free, not the day before a meeting.
  • The parts kept in stockWe know your configuration, so we keep what it needs.
  • The same team as the installNo diagnosis to redo, nobody to bring up to speed.
  • A report you can take to the boardUptime, interventions, fleet condition: enough to justify a renewal.
  • A predictable budgetA figure known in advance rather than a run of unplanned emergencies.
Where to start

Installed by us. Serviced by us. Maintained by us.

The online portal brings together quotes, plans, inventory and tracking. You see what we see, in real time.Open the portal